Shipping Policy
🚚 Shipping Policy
Last updated: [Insert Date]
Welcome to PAWSWELLS! We’re excited to deliver pawsome products straight to you and your furry friends. Please read our shipping details below carefully.
1. Order Processing
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All orders are processed within 1–2 business days after payment is confirmed.
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Once processed, you’ll receive a shipping confirmation email with tracking information.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Times
As we partner with global suppliers to bring you the best deals, shipping times may vary depending on your location.
Estimated delivery times:
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🇺🇸 United States: 3-7 business days
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🇨🇦 Canada: 5-10 business days
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🇬🇧 United Kingdom: 7–15 business days
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🇦🇪 UAE / Dubai: 7–20 business days
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🌍 Rest of the world: 10–20 business days
⏳ Please note: delivery times may be affected by customs clearance, seasonal demand, or courier delays.
3. Tracking Your Order
You’ll receive a tracking link via email once your order ships.
If you don’t see tracking updates immediately, don’t worry — tracking information can take 2–5 days to update.
4. Shipping Fees
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We offer Free Shipping on all orders over $49
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For smaller orders, a flat-rate shipping fee of $4.95 may apply.
5. Wrong Address Disclaimer
Please double-check your shipping address before confirming your order.
If an incorrect address was provided, we cannot guarantee replacement or refund.
6. Lost or Delayed Packages
While rare, delays or lost packages can occur.
If your package hasn’t arrived within 15 business days, please contact us at [your support email], and we’ll work with our suppliers to resolve it.
7. Customs, Duties, and Taxes
International orders may be subject to local customs fees or import taxes.
These charges are the buyer’s responsibility and are not included in the purchase price.
8. Contact Us
For any shipping-related questions, please reach out to our support team:
📧 [your support email]
💬 [optional: live chat or contact form link]